Aerie and COVID-19
The health and safety of our Aerie Aerospace employees, as well as our customers with whom we have contact, are paramount during this time. We will post important information regarding the COVID-19 coronavirus, as well as any relevant flu virus info, on this page as it becomes available.
Aerie Aerospace employees should contact their supervisor for work instructions and time charge information. Please monitor Company notification systems for additional information. In addition, please bookmark and monitor this page for updates.
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BCBS COVID-19 Coverage and Benefits
As the illness caused by the coronavirus, COVID-19 continues to spread, many are concerned about the possible impacts to themselves and their families.
Blue Cross and Blue Shield of Alabama is closely monitoring the situation and has prepared contingency plans to ensure business operations continue to run smoothly in the event of a widespread outbreak. While these steps may not be necessary, these plans include:
- Continuing to process claims electronically. (Please note that 99% of claims are processed electronically, so BCBS does not anticipate any disruption to claims processing.)
Heavily utilizing telework to maintain staffing of critical business areas. BCBS expanded their telework capabilities, and currently have almost 100% of the workforce working from home.
In addition, Blue Cross has taken the following steps for benefits related to COVID-19:
Telehealth services are available to all members beginning March 16, 2020. Telehealth allows in-network PPO providers to provide medically necessary services to members that can be appropriately delivered via telephone consultation. This is applicable for members who wish to receive their care remotely and wish to limit their exposure. It can also serve as an initial screening for members who need to be tested for COVID-19.
In-network diagnostic tests for COVID-19 will be covered at 100% with no member cost sharing. Out-of-network diagnostic tests for COVID-19 will be covered at the out-of-network benefit level.
If an in-network office visit, urgent care visit, emergency room visit, behavioral health visit, or telehealth service results in a claim being filed by the in-network PPO provider with a COVID-19 related diagnosis as outlined by the CDC and American Medical Association, that office visit, urgent care visit, emergency room visit, behavioral health visit, or telehealth service will be covered at 100% with no member cost sharing. Out-of-network services will be covered at the out-of-network benefit level.
More than one in-network office visit, urgent care visit, emergency room visit, behavioral health visit, or telehealth service for the same member incurred on the same day will be covered if the urgent care visit, emergency room visit, behavioral health visit, or telehealth service is rendered by different in-network PPO providers and the claims are filed with a COVID-19 related diagnosis as outlined by the CDC and American Medical Association.
Inpatient deductibles and copays will be waived if a member is admitted to an in-network hospital with a COVID-19 related diagnosis as outlined by the CDC and American Medical Association.
BCBS Expands Telehealth Coverage
Birmingham, AL –Blue Cross and Blue Shield of Alabama wants our customers to have peace of mind knowing we are here for them, and their health and well-being is our top priority. We continue to monitor the outbreak of the new coronavirus (COVID-19) in Alabama. In response, Blue Cross will expand telehealth to ease access to appropriate medical services for our customers.
Effective March 16, 2020, Blue Cross and Blue Shield of Alabama is expanding telehealth coverage. This expansion allows physicians, physician assistants, nurse practitioners and behavioral health practitioners to provide medically necessary services via telephone consultation.
Telehealth gives our customers the option to receive their care remotely to limit their exposure to COVID-19 and other illnesses. It can also serve as an initial screening for patients who may need testing for the coronavirus. For guidance on coronavirus testing, please refer to the Centers for Disease Control & Prevention and the Alabama Department of Public Health websites.
Telehealth is appropriate for consultations and visits for low complexity or routine health conditions. It is also used for ongoing health evaluations and care management. This includes acute illnesses or chronic disease management that, based on the provider’s medical judgment, can be managed over the phone.
Customers can check with their physicians to see if they participate in Telehealth. This service is available when an in-network provider is used.
If members have questions, they can call the customer service number located on the back of their ID card. For the latest on COVID-19 developments, please visit the CDC’s website.
Beware COVID-19 Cyber Scams
The U.S. Army Criminal Investigation Command warns the Army community that some phishing campaigns prey on would-be victims’ fear, while others capitalize on the opportunity created by hot topics in the news cycle. The COVID-19 Pandemic presents cybercriminals with a way to combine both into a dangerous one-two punch.
Most recently, the Johns Hopkins University COVID-19 interactive map has been hacked by cybercriminals. The hackers are selling copies of the interactive map as a malware tool used to steal passwords and user data.
A significant number of additional coronavirus-related domains have been registered. CID officials warn users to not open attachments or links in emails coming from such domains.
Below is a list of websites that have recently shown signs of malicious behavior detected by anti-virus software:
COVID-19 Compared to Other Common Conditions
COVID-19 What You Need To Know
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Social Distancing Guidelines
High Deductible Health Plans & Expenses Related to COVID-19
April Safety Topic (NASA)
Telework Safety - Things To Know
METTS Covid-19 Travel Policy
METTS COVID TRAVEL POLICY